Delivery
"Crafted with Care, Delivered with Love"
Our Promise: A Transparent Timeline
At VOLNE SHOP, we believe honesty is the foundation of trust. Unlike brands that ship from warehouse stock, each of our pieces is handmade to order. This means your garment is crafted uniquely for you after you place your order, ensuring a one-of-a-kind piece that has been created with intention and care.
To provide complete clarity, here is a detailed breakdown of our process
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📦 Order Confirmation & Queue (1-2 Days)
Once your order is placed, it is confirmed and entered into our production queue. Our atelier begins preparing the luxurious materials for your specific piece. -
👗 Handcrafting Period (Approx. 15 Days)
This is where the magic happens. Our skilled artisans meticulously craft your bustier: cutting the luxurious satin, hand-sewing each pearl and diamante, arranging the delicate lace, and tying every silk ribbon. Great art cannot be rushed, and we refuse to compromise on quality for speed. -
✅ Rigorous Quality Control (1-2 Days)
Once completed, your piece undergoes a final inspection by our founder, Twinkle, and our quality team. We ensure every detail is flawless and meets our exceptionally high standards before it can be approved for shipment. -
🚚 Packaging & Dispatch (1-2 Business Days)
Your approved piece is lovingly wrapped in our signature vintage-inspired packaging, complete with a handwritten note. It is then carefully packaged and handed over to our trusted shipping partners. -
✈️ International Shipping (2-5 Business Days to the UK/European delivery times subject to actual distance)
Your order will be dispatched from our UK studio via premium, reliable courier services such as Royal Mail. You will receive a tracking number to monitor your parcel's progress at any time.
Note:
Delivery times may vary slightly due to holidays and destination.
Shipping Costs
We currently offer standard shipping only to the UK and Europe. Shipping costs will be automatically calculated at checkout based on your address and package weight.
Frequently Asked Questions (FAQ)
Q1: Why does it take so long to dispatch my order?
A: Because we do not hold inventory of mass-produced items. Each VOLNE SHOP bustier is made-to-order, designed and handmade exclusively for you after your purchase. This mindful approach prevents waste and guarantees you receive a unique piece of wearable art.
Q2: Do you offer expedited shipping?
A: Due to the handmade nature of our products, we currently do not offer an expedited production or shipping service. Each piece requires a fixed amount of time to ensure its quality, detail, and perfection. We are confident it will be worth the wait.
Q3: How can I track my order?
A: Once your order has been dispatched, you will receive a shipping confirmation email containing your unique tracking number. You can use this number on the courier’s website (e.g., DHL, FedEx) for live updates on your parcel’s location.